Posted
29 May 2003 @ 7am

Tagged
Misc

A Nasty PowerBook Problem

David Adesnik has been taking some flak about his mistaken belief that Windows is somehow a better operating system than Mac OS X. Having been a confirmed Linux nerd for several years, I now divide my time equally between OS X and Linux. I bought a PowerBook late last year. Since getting it, I’ve found myself using it much more than Fiachra, my monster Linux workstation that looks like it fell out of a stealth bomber. With OS X I get the best of both worlds, because I can still use all my favorite software and waste time with iTunes and the like.

About a month ago, however, my PowerBook suddenly started to freeze up apparently at random. By “freeze up” I mean everything would just stop suddenly. No mouse, no Finder, no sleepmode, nothing. To get it to recover, I had to—wince—unplug it and take out the battery for a few seconds, and then restart. This began happening two or three times a day. Clearly something was severely wrong.

I first noticed it after updating to version 10.2.6 of Mac OS X, and so initially I thought it might be a software problem, or at least a bad interaction between my RAM and the new OS. The only thing that seemed to trigger the crash—and even then, not reliably—was moving the computer, or more specifically moving it from the front left side. Sometimes, while typing, my left hand would move in a way that seemed to cause a freeze. It was all very ugly.

After posting on Apple’s discussion forums (to no avail), I eventually found this thread which, I think, solved the problem. I removed the keyboard and found that near where the left-side ‘Apple’ key would be was a little orange ribbon. I think it connects to the RAM chips which live under the middle of the keyboard. Half of the ribbon had become wedged underneath the metal cage that forms the inner frame of the laptop. I think that occasional contact with the metal was causing a short in the cable. Very gently, I pulled the cable out and put a little cut-out piece of insulating tape around the edge of the metal cage. No more contact with bare metal. Since then (three days ago) I haven’t had a single freeze-up. So it looks like this was indeed the problem. If you own a 15” TiBook, you might want to take a quick look under the keyboard.


8 Comments

Posted by
ogged
29 May 2003 @ 12pm

I followed the links in your post to read you singing the praises of LaTeX. But, philistine that I am, I don’t understand what you mean when you say documents produced in LaTeX look much better than those produced in Word.


Posted by
Kieran Healy
29 May 2003 @ 1pm

For some examples, look here for regular documents and here for fancier examples.


Posted by
ogged
29 May 2003 @ 3pm

Wow. Sold. Ah, but it’s free…


Posted by
Cosma Shalizi
30 May 2003 @ 8am

Bless you, Kieran Healy, that seems to have fixed my machine!


Posted by
John Quiggin
1 June 2003 @ 3am

Just a note to say that I read this as I was transferring my latest batch of CDs into iTunes. OS X is way cool, as is the Powerbook.


Posted by
Mac Diva
4 June 2003 @ 11pm

I had a freezing problem with my PowerBook G3, but nof at all so far with any of the three PowerBook G4s I’ve owned. Not that mine is perfect. Titanes has some keyboard smear at the left top of the screen, eroded paint where I rest my wrist on the right and a broken FireWire port.


Posted by
Erik Ahrsjo
28 October 2003 @ 10pm

I tried the link to apple forum but it does not work !? Anyway i will try this


Posted by
marijn muhlenbruch
9 February 2004 @ 11pm

thanks kieran,my orange cable was wedged as well,causing freezes.
i was beginning to worry about my second hand powerbook 667.
mac on!